EN
Buy now

Refund policy

As a consumer you have a 14-day right of withdrawal when you buy a service at a distance. This refund policy explains how it works with us.

Refund policy – older couple in front of the TV

Refund policy: 14-day withdrawal

Under EU consumer rules you have 14 days to withdraw from a distance purchase. If you expressly ask for the service to start immediately and it is used, you may have to pay for the part already used.

How to withdraw

Message us on WhatsApp or email [email protected] with your username and that you wish to withdraw.

Refunds

Approved refunds are paid within 14 days to the original payment method.

If the service does not work

If the service does not work on your device despite our help, we refund the unused part. More on Your Europe.

Buy nowWhatsApp